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How Our GenAI Bots Enhance 401K Regulatory Compliance and Form 5500 Report Generation

Overview

401(k) processes involve several tasks involving plan administrators and plan sponsors. Many of these tasks depend on manual data extraction that can lead to errors such as an incorrectly listed plan sponsor information or a blank participant count field. It often happens as a result of due to miscommunication or a lack of coordination between the plan administrator and sponsor. In the absence of timely updates, chances of missing deadlines become real.

This is where our expertise in implementing AI Bots can make a big difference by providing real-time information and generating reports. With our simple and cost-effective AI configurations, we can integrate Bots and create automated workflows that will save you from non-compliance and penalties. AI can completely eliminate the several manual tasks involved in the filing of Form 5500 and reconciliation of data.

Our experts implemented and tested these Bots for one of the largest retirement plan providers in the US. The client was able to develop a mobile application to help its customers to make easy transactions and apply for various financial aids with simple clicks. For example, payments, annuity programs, health programs, etc. As a result, the client was able to enable live audit processes and significantly improve data accuracy with the use of AI powered WorkBots.

Finally, we also ensured thorough testing of the new application before it is released for the users. It required device platform compatibility testing as the newly launched automated workflows will be accessed on different devices, such as mobiles, iPads, etc.

Primary QA scenarios when testing new applications involve the following:

Usability of the application

UI and API

Testing for data security and privacy

Bug management with JIRA

Compatibility testing across all iOS and Android devices

Our Solution: Use AI Bots Configured by Our Experts

Get Super-Efficient Assistants to do tasks such as the Following:

  • Fetch updated annuitant statuses for live audit processes
  • Generate specific contracts and compliance documents
  • Boost human reviews in maintaining consistency with legal standard
  • Enable faster and detailed cross-verification against contract terms
  • Scan legal texts, analyze case laws, regulatory updates, and compliance
  • Auto-update changes in contact, beneficiary status, and employment changes

Challenge

  • Monitoring and updating participant records ensure that plans remain compliant with regulations
  • Plan administrators struggle to organize, store, retrieve, and use participant data effectively
  • It is cumbersome to review participant data regularly to ensure it is up-to-date and accurate
  • Errors in participant data causing miscalculations in retirement savings, incorrect distributions, and various legal complications
  • Plan administrators are challenged with labor-intensive tasks as the Plan Sponsor, 3(16) and 3(38) fiduciaries
  • They spend a lot of time in manually verifying relevant data to stay abreast of ever-changing regulations
  • Risk of errors in manual Form 5500 and other submitted reports increasing the risk of late submissions and penalties

The Many Ways Our AI Configurations Can Help

Configuring AI to Automate 401(k) Plan Administration Manual Tasks

Robo Advisors: AI Bots can double up as Robo Advisors to provide tailored advice to 401(k) plan participants.

Form 5500 preparation: Use data automation and AI Bot amplified review to correctly list plan sponsor information

Track Deadlines: Configure AI driven alerts to ensure plan sponsors and administrators are always on track with compliance deadlines

Raise Auto-Alerts:  AI can help raise alerts to ensure timely deposit of employee contributions and document loan defaults

Amplify Review: AI can speed up the process of annual reviews that have to be undertaken by the plan fiduciaries

Send timely notices: AI Bots can gather all necessary information and format it to send notices to participants, beneficiaries, and eligible employees

Impact

  • Automate 90% of all manual calculations done by plan administrators
  • Save up 80% of time spent on coordinating with sponsors manually
  • Enable 99% chances of errors in data entries that can lead to penalties
  • Automate 95% of all sponsor uploads and data extraction tasks
401(k) Retirement Process Automation

 

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