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Incorrect configuration of Microsoft 365 can lead to non-compliance of HIPAA or Health Insurance Portability and Accountability Act. Ensuring complete adherence to Family Educational Rights and Privacy Act (FERPA) regulations is another important checkbox that a migration plan must cover.
Here are some key steps to ensure HIPAA Compliance with Microsoft 365:
Data Encryption: Encrypt data at rest and in motion on the server
Use a valid SSL certificate: Ensure the Exchange Server has a valid SSL certificate from a trusted authority
Enable Outlook Anywhere: Ensure Outlook Anywhere is enabled and configured properly
Ensure Autodiscover works: Ensure Autodiscover works
Use Microsoft Entra ID: Use Microsoft Entra ID to implement HIPAA safeguards
Check Microsoft 365 subscription: Ensure the Microsoft 365 subscription includes the necessary HIPAA compliance features
Configure security and compliance settings: Configure the necessary security and compliance settings in the Compliance Center
Your migration partner must be mindful of documenting all movement, handling, and alterations made to the data while the migration is underway.
Storage limitations, limited archiving capabilities, and moving over to Microsoft 365 from on premise email exchange are some a key reasons to migrate. End-Of-Life (EOL) and Microsoft Exchange On-premise protocols getting phased are also a big motivation factor.
The constant need to calculate what it costs to support massive volumes of email traffic is influencing migration decision making. But no matter what, the reasons,
Let’s take a look at the other technical challenges often encountered with Office 365 Migration:
Assessment and Planning:
Data Migration:
Configuration and Customization:
Training and Support:
Testing and Validation:
Deployment and Go-Live:
Business Associate Agreement (BAA): Ensure your Microsoft migration partner signs a Business Associate Agreement (BAA). This agreement establishes the responsibilities of Microsoft as a HIPAA business associate, outlining their obligations to safeguard protected health information (PHI).
Data Encryption: Utilize encryption mechanisms, such as Transport Layer Security (TLS) or BitLocker encryption, to protect PHI during transmission and storage within Office 365.
Access Controls: Implement strict access controls and authentication mechanisms to ensure that only authorized personnel have access to PHI stored in Office 365. Utilize features like Azure Active Directory (AAD) for user authentication and role-based access control (RBAC) to manage permissions.
Data Loss Prevention (DLP): Configure DLP policies within Office 365 to prevent unauthorized sharing or leakage of PHI. DLP policies can help identify and restrict the transmission of sensitive information via email, SharePoint, OneDrive, and other Office 365 services.
Audit Logging and Monitoring: Enable audit logging within Office 365 to track user activities and changes made to PHI. Regularly review audit logs and implement monitoring solutions to detect suspicious activities or unauthorized access attempts.
Secure Email Communication: Implement secure email communication protocols, such as Secure/Multipurpose Internet Mail Extensions (S/MIME) or Microsoft Information Protection (MIP), to encrypt email messages containing PHI and ensure secure transmission.
Data Retention Policies: Define and enforce data retention policies to ensure that PHI is retained for the required duration and securely disposed of when no longer needed. Use features like retention labels and retention policies in Office 365 to manage data lifecycle.
Mobile Device Management (MDM): Implement MDM solutions to enforce security policies on mobile devices accessing Office 365 services. Use features like Intune to manage device encryption, enforce passcode policies, and remotely wipe devices if lost or stolen.
Training and Awareness: Provide HIPAA training and awareness programs to employees who handle PHI in Office 365. Educate them about their responsibilities, security best practices, and how to identify and respond to potential security incidents.
Regular Risk Assessments: Conduct regular risk assessments to identify vulnerabilities and risks associated with PHI in Office 365. Address any identified gaps or deficiencies promptly to maintain HIPAA compliance.
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Get inspired by some real-world examples of complex data migration and modernization undertaken by our cloud experts for highly regulated industries.