Pay Range: $30/hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical insurance in compliance with the ACA.
• 401(k).
• Sick leave in compliance with applicable state, federal, and local laws.

Short Description:

• Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware

Complete Description:

• *ONLY Local Candidates in the South Georgia area – Savannah. Ga area*. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
• *MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*

• A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)
• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.

Required skills:

• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Experience with troubleshooting network connectivity issues in both LAN and WAN environments
• Experience imaging and deploying laptops
• Experience providing desktop/laptop computer hardware support
• Experience supporting Microsoft Outlook email client
• Experience supporting Microsoft Office 2013 or higher
• Experience supporting remote workers and troubleshooting VPN and remote technology issues
• Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
• A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
• Experience with local and network printer troubleshooting and repair
• Technical support experience in a Windows 10 PC environment
• Experience supporting Cisco VoIP phones and Jabber client
• Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
• Experience in an Active Directory Domain environment.