Job Description :

Receive, process, present data, and information from our weekly Helix datasets which are provided from another I&O division.

Job responsibilities:

• Extrapolate datasets from Service Desk Support Team and prepare using appropriate algorithm tools
• Ability to obtain and report data analysis of datasets
• Facilitate meetings to discuss data analysis of workloads and projects
• Excellent interpersonal skills

Skills and Experience:

• Bachelors Degree, Required
• Organization and Prioritization skills are Mandatory
• Understanding CRISP-DM process model
• Ability to follow the steps for a data mining project
• Business Understanding
• Data understanding
• Data preparation
• Modeling
• Evaluation
• Deployment
• Communication and Interpersonal skills are Mandatory
• Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
• Minimum 1-3 years experience with PBI, R, IBM SPSS, and/or Tableau
• Minimum 3-5 years experience with Microsoft Project and Excel is Required
• Minimum 2-3 years experience with DevOPs is Preferred
• Minimum 3-5 years experience with Remedy/Helix is Required
• Minimum 3-5 years working within a Telecommunications environment is Preferred
• Minimum 3-5 years experience in a large Enterprise setting is Required
• Minimum 3-5 years work experience with multiple network platforms is Preferred
• Minimum 3-5 years working with multiple network lines of service is Required
• Minimum 5+ years dealing with customers is Required