Pay Range: $25/hr. to $28/hr. , the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description

• Windows 10 Imaging/Deployment/Troubleshooting
• Advanced IP Networking Troubleshooting Skills; LAN/WAN, understanding of VLANs, Network troubleshooting
• Field service experience including support of Payment Kiosks, Video-over-Ethernet technology, Printers, Monitors, Electronic Payment Technology,
• Customer service Skills
• Time management Skills/ Needs to be able to work independently and in a team environment
• Personal vehicle use with IRS mileage reimbursement rates
• Motor Vehicle Record – MVR check REQUIRED
• Flexible work hours, possible OT
• Physical Requirements
• Climbing ladders (12-ft)
• Lifting up to 50 lbs
• Responsible for incident management and technical support of Company-Owned and Authorized Reseller Stores).
• Technical Support activities include but are not limited to:
• Desktop, printer, in-store VoIP, wired/wireless/data network, point of sale,
• Specialty computing devices and related hardware
• Signature Capture devices, Receipt Printers, Scanners
• Self-Service Payment Kiosks
• Video Presentation Monitors from 52” to 95 and associated network devices
• Security Systems (Cameras and Security Desktop PC)
• Tier 2 support for Networking Devices including but not limited to
• Routers and switches
• Wireless Access Points
• Wireless Networks

Networking Skills:

• Experience in LAN/WAN topology, including wired and wireless networks
• Understanding of and experience with use of network troubleshooting techniques (DOS commands, network software application, etc.)
• Advanced Troubleshooting of network cabling topology utilizing DOS commands