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Job Details

Job Title
: ServiceNow Service Modeling Solution Engineer
Required Skills
: Common Service Data Model (CSDM), ITSM, Javascript, PowerShell scripting, Python, ServiceNow service models
Location
Duration
: Expected to be 11 months contract (with the possibility of extension)

Job Description

Pay Rate: $108.70/hr. on W2

Featured Benefits:

  • Medical Insurance in compliance with the ACA
  • 401(k)
  • Sick leave in compliance with applicable state, federal, and local laws

Job Description:

Seeking a highly motivated and detail-oriented ServiceNow Service Modeling Solution Engineer to join our team. The successful candidate will be responsible for designing and implementing ServiceNow service models that meet business requirements and align with IT service management (ITSM) best practices. This role requires a strong understanding of the ServiceNow platform, ITSM principles, and data modeling and governance practices.

Responsibilities:

  • Design and implement ServiceNow CSDM (Common Service Data Model) that meet business requirements and align with ITSM best practices
  • Configure and customize ServiceNow to meet business requirements, including setting up workflows, business rules, and data models
  • Develop and maintain data models that support ServiceNow service models, including data relationships and data governance
  • Collaborate with stakeholders to gather requirements and design solutions that meet business needs
  • Test and validate solutions to ensure they meet business requirements and are free of defects
  • Provide technical support to resolve issues and answer questions from end-users and other stakeholders
  • Stay up-to-date with ServiceNow releases and new features, and apply them to existing solutions as needed
  • Document solutions, including data models, workflows, and business rules, to ensure knowledge transfer and maintainability

Desired:

  • Strong knowledge of the ServiceNow platform, including its features, functionality, and configuration options
  • Strong knowledge of IT service management (ITSM) best practices and principles
  • Working knowledge of the ServiceNow CSDM (Common Service Data Model) methodology
  • Strong knowledge of data modeling and data governance principles
  • Strong knowledge of scripting and coding principles, including JavaScript, Python, and PowerShell
  • Agile development methodologies, including Scrum and Kanban
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to deliver high-quality results

Required Details

Experience
: 10+ years
Travel Required
: No
Clearance Required
: No

Contact Details

Contact person
: Amith Kumar
Email
: amithkp@suntechnologies.com
Phone
: 678-572-1810
Website
: https://suntechnologies.com

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